Genconnex’s management has retired and closed this business. For alternate-fueled portable generators, please check out these much lower-cost options manufactured in China: Predator Generators and DuroMax Generators If your generator is still under warranty (3 years or 1000hrs, whichever occurs first): 1: Start here Trouble Shooting Guide 2: Email support@genconnex.net NOTE, YOU MUST USE THE ORIGINAL EMAIL ADDRESS FROM YOUR PURCHASE AND HAVE PURCHASED YOUR GENERATOR LESS THAN 3 YEARS AGO to get through the automated spam filter. Otherwise, your email will not be received. If your generator is NOT under warranty 1: Start here Trouble Shooting Guide 2: Check here Manuals and literature 3: Contact a local small-engine repair shop, and tell them its a vacuum based fuel system. 4: For Honda parts try here PartsPak 5: For hoses and fittings try here M.B.Sturgis Thank you, and Happy Camping!

We have closed.